Navigate the HPSS Award — with confidence.

The Health Professionals & Support Services (HPSS) Award contains important information about employing people in private allied health practice — but finding the right provision, understanding how different sections fit together and knowing what to check isn’t always straightforward.

The free HPSS Award Quick Guide gives you a practical starting point for working with the Award — helping you know where to start, what to check and where to look when an Award question comes up.

FREE DOWNLOAD FOR PRIVATE PRACTICE OWNERS

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YOUR AWARD STARTING POINT

A practical reference guide to help you know where to start.

You don’t need to memorise the Award to use it effectively.

What matters is knowing where to start, how to approach your question and what you need to check before relying on an answer.

The free HPSS Award Quick Guide gives you practical tools to help you do just that.

Know where to start


Follow a simple pathway when an Award question arises, so you can work through the relevant considerations in the right order rather than jumping straight to a clause or pay table.

Follow the right sequence


Understand why coverage → classification → classification level → minimum rate matters — and why starting with a job title or pay rate can lead you in the wrong direction.

Find the information you need


Use practical quick-reference tools to help you locate common Award provisions and understand where different types of information sit within the Award.

Check the bigger picture


Use simple prompts and checks to consider whether there are other Award provisions, the National Employment Standards, an employment contract or other requirements that also need to be considered.

Need more than the quick guide?

The HPSS Award Quick Guide is designed to help you know where to start and what to check.

But sometimes you need more than a quick reference.

You might want to understand why a particular pathway matters. How different clauses interact. What a definition actually changes. Why a schedule matters. Or how to bring several parts of the Award together when the answer isn't sitting neatly in one provision.

That’s where The Complete Guide to Understanding the Health Professionals & Support Services Award comes in.

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The Complete Guide is designed to help you build a deeper understanding of how to actually work with the Award.

Rather than trying to tell you everything the Award says, it teaches you how to navigate its structure, follow provisions and cross-references, work through coverage and classifications, find the information you need and bring the relevant pieces together before applying them in your practice.

Throughout the guide, practical pathways, worked examples, common private practice scenarios and checklists, help turn a complex industrial instrument into something much easier to work through.

It’s a resource you can learn from — and then keep nearby to return to whenever an Award question arises.

The Complete Guide to Understanding the HPSS Award

TAKE A LOOK

What’s inside The Complete Guide?

The Complete Guide takes you through the Award progressively — from the things you need to establish before you start searching for an answer, through to finding and working through specific Award provisions.

Understand the foundations that sit behind any Award question and what you need to establish first.

Before you open the Award

Learn how the Award is structured, how clauses, definitions, schedules and cross-references work together, and how to follow a provision from beginning to end.

How to read the Award

Know where to look for information about pay rates, classifications, hours, overtime, leave, allowances and more - and the pathway to follow.

Finding the answers you need

Worked examples, pathways & checklists

Use practical pathways, worked examples and checklists that help you apply the Award in real-world situations.

Practical private practice scenarios

Explore common scenarios that reflect the kinds of questions allied health practice owners are likely to encounter.

Is The Complete Guide for you?

The Complete Guide has been created for Australian private allied health practice owners and managers who employ — or are preparing to employ — people within their practice.

It may be particularly useful if you:

  • regularly find yourself searching the Award but aren't always sure you've found everything you need

  • employ clinicians, administration staff or other employees who may fall within the HPSS Award

  • want to better understand classifications and minimum rates

  • find Award clauses, schedules and cross-references difficult to follow

  • are growing your team and want a stronger understanding of your employment obligations

  • want a practical reference you can return to when Award questions arise

You don't need a HR background or prior knowledge of the Award.

The Complete Guide is designed to help you develop a practical method for working through the Award.

CHOOSE YOUR GUIDE

Which guide is right for you?

Whether you want something you can quickly refer to when a question comes up or a resource that helps you properly understand how to work with the Award, there’s an option to suit what you need.

A comparison table with two columns titled 'Free Quick Guide' and 'The Complete Guide'. The table lists topics related to awards, including 'Quick Award reference', 'Where to start and what to check', 'Quick Award Check checklist', 'Finding key Award provisions', 'How to navigate and read the Award', 'Understanding coverage & classifications', 'Following clauses, definitions & cross-references', 'Worked examples & private practice scenarios', 'Practical pathways & detailed guidance', and 'Comprehensive reference to return to'.

ABOUT THE PRACTICE PLAYBOOK

Created for private allied health practices.

The Practice Playbook provides policies, procedures and people support for Australian private allied health practices.

Our resources are designed to make complex practice-management and employment requirements easier to understand and more practical to implement.

HR-LED. EXPERIENCE-DRIVEN. PRACTICE-READY.

The HPSS Award Guides bring that same approach to one of the more complex parts of employing people in private allied health practice — helping you understand not just what you're looking at, but how to work through it.

CHOOSE YOUR STARTING POINT

Start where you need to.

Want a practical reference?

Start with the free HPSS Award Quick Guide to help you know where to start, what to check and where to look when an Award question arises.

Want to understand the Award in more depth?

Choose The Complete Guide for detailed explanations, practical pathways, worked examples and guidance to help you confidently navigate and work with the HPSS Award.

The Health Professionals & Support Services Award Guides provide general information and practical guidance only. They do not constitute legal advice and do not replace consideration of the Award, Fair Work Act 2009, National Employment Standards or advice relevant to your particular circumstances.