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Terms & Conditions

Effective Date: 15 July 2026

Disclaimer

Our resources are designed to support best practice and are provided for general guidance purposes only. Thery are not a subsitute for professional legal, regulatory or financial advice.

Users are responsible for reviewing, adapting, and implementing these documents to meet their specific practice needs, and to ensure compliance with applicable legal, professional and regulatory requirements.

The Practice Playbook does not accept liability or any loss or damage arising for the use of our resources.


Licensing & Use

Our resources are designed for use by your private practice and are licensed for personal or internal business use only.

Reselling, sharing, distributing or reproducing any part of these products without permission is strictly prohibited and protected under copyright and intellectual property laws.


Refunds

Due to the digital nature of our products, we’re unable to offer refunds for change or mind or incorrect purchases.

We encourage you to carefully read the product description before purchasing, and if you’re unsure whether something is right for your practice, please reach out - we’re happy to help.

Your rights under the Australian Consumer Law still apply.


Updates

Our resources are current and accurate as at the date of purchase.

From time to time, legislation, industry standards, or best guidance may change. Please note we do not matain a subscription service for ongoing updates, revisions or version replacements once a product has been purchased.

We recommend reviewing your policies regularly to ensure they continue to meet your practice’s needs, legal, professional and regulatory requirements.

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