Streamline your client intake, manage demand, and ensure a fair and efficient processes with our Referral & Demand Management Pack, designed specifically for private allied health practices.
This pack provides an overarching policy and practical procedures for managing referrals, client intake, and waitlists, helping your practice deliver timely, professional, and consistent care while balancing demand and resources.
The pack includes:
Access, Intake & Demand Management Policy – outlines your practice’s approach to client access, prioritisation, referral management, and equitable service delivery.
Referral & Intake Procedure – step-by-step procedures to ensure referrals are processed consistently, client information is collected accurately, and appointments are managed efficiently.
Waitlist Management Procedure – practical tools and guidance for managing waitlists fairly, prioritising clients appropriately, and keeping clients informed.
Written in plain English and aligned with best practice for allied health service delivery, this pack helps practices reduce administrative stress, manage client expectations, and maintain high standards of care.
Ideal for practices that want to:
✔ Ensure consistent, transparent intake and referral processes
✔ Manage client demand and waitlists effectively
✔ Improve administrative efficiency and communication
✔ Maintain a professional, client-focused service
The procedures are only available in our Referral & Demand Management Pack and cannot be purchased individually.
Things to note:
• For use within the purchasing practice only. Resources must not be resold, shared, transferred or redistributed outside the purchasing practice.
• Digital product only. No physical item will be shipped.
• Due to the digital nature of this product, change-of-mind refunds or exchanges are not available. Your rights under the Australian Consumer Law are not affected.
Streamline your client intake, manage demand, and ensure a fair and efficient processes with our Referral & Demand Management Pack, designed specifically for private allied health practices.
This pack provides an overarching policy and practical procedures for managing referrals, client intake, and waitlists, helping your practice deliver timely, professional, and consistent care while balancing demand and resources.
The pack includes:
Access, Intake & Demand Management Policy – outlines your practice’s approach to client access, prioritisation, referral management, and equitable service delivery.
Referral & Intake Procedure – step-by-step procedures to ensure referrals are processed consistently, client information is collected accurately, and appointments are managed efficiently.
Waitlist Management Procedure – practical tools and guidance for managing waitlists fairly, prioritising clients appropriately, and keeping clients informed.
Written in plain English and aligned with best practice for allied health service delivery, this pack helps practices reduce administrative stress, manage client expectations, and maintain high standards of care.
Ideal for practices that want to:
✔ Ensure consistent, transparent intake and referral processes
✔ Manage client demand and waitlists effectively
✔ Improve administrative efficiency and communication
✔ Maintain a professional, client-focused service
The procedures are only available in our Referral & Demand Management Pack and cannot be purchased individually.
Things to note:
• For use within the purchasing practice only. Resources must not be resold, shared, transferred or redistributed outside the purchasing practice.
• Digital product only. No physical item will be shipped.
• Due to the digital nature of this product, change-of-mind refunds or exchanges are not available. Your rights under the Australian Consumer Law are not affected.
